Fly Policies

Enrollment and Tuition & Other Facts

  • Regardless of autopay payment method, we require a valid credit or debit card on file at all times.

  • Tuition is billed on the date of your purchase and will be billed every 28 days or every 4 weeks.  

  • All autopay contracts have a minimum of 3 months requirement. If you would like to cancel your autopay after the 3 months just notify us by filling an autopay cancellation form 14 days prior to your next billing date. 

  • Fly Studios uses a set scheduling system. Your child’s classes are on the same day each week

  • Classes must be reserved in advance. Drop-ins are not guaranteed a spot in class and may be turned away if class is full.

  • All students are asked to wear the proper attire. Girls are asked to wear a leotard/swimsuit underneath their academy uniform shirt, leggings that covers the back of their knees, hair pulled back and absolutely no jewelry. Boys are asked to wear pants that cover the back of their knees, uniform academy shirts, and hair also pulled back with no jewelry or watches. 

  • If a students is 20 minutes late to a class we ask that you request a make up since they would have missed the warm up and it then becomes a safety issue.

  • Your child is automatically enrolled for a school year (Fall to Spring) until a written cancellation is received and confirmed.

  • Siblings not enrolled in class are not allowed on the mat at any time.

 

Cancellation & Refund Policies

  • For Autopays

    • To cancel before your next autopay is charged, written notice must be provided a minimum of 4 weeks before your next billing date.

    • Memberships cancelled in the middle of a pay period are not refunded. We give 30 days from the date we receive the written cancellation for your child to take any remaining classes in the current session. Your child may take the remaining classes in the session or forfeit them.

    • If your child has tried the class chooses not to continue, we will do our best to assess the situation and apply the class or package purchased towards account credit to be used for another service within 6 months. Please note unused credit cannot be applied for a different child.

    • Please note that all autopays cancellation request forms must be made in writing with this official e-form a minimum of 4 weeks (1 month) before your next billing date. We apologize but no exceptions will be granted. 

    • The form is at the following link: AUTOPAY CANCELLATION FORM

  • For Birthday Parties:

    • Deposits can be refunded in full if you have cancelled your party within 3 weeks or 21 days before the date of your event. If you have cancelled less than 21 days we will retain 50% of your deposit.

    • We allow rescheduling of parties within 3 weeks or 21 days before the date of your event. If you request to reschedule less than 21 days there will be ask for a $50 rescheduling fee.

  • For Camps

    • Payment in full must accompany this application to reserve your space in camp. If you cancel before the camp, we will refund your payment minus a $50.00 fee.

  • For Privates

    • Payment in full must be made to reserve a private. Privates must be cancelled within 24 hours. If a private is cancelled less than 24 hours, your payment will be refunded minus a $50 fee.

Autopay Suspensions

  • Due to impacted classes, we only offer medical suspensions and require an accompanying doctor's note to qualify. All Autopay suspension request forms must be made in writing with our official e-form above for a maximum of 6 months. We can accept immediate autopay suspensions for injured students with a copy of a doctors note.
     

Makeups

  • To qualify for a makeup class, we require notice of an anticipated absence at least 4 hours prior to the start of your child’s class time to allow other students an opportunity to sign up for that class. You can call or text 1 (800) 257-9498 or email info@flystudios.com to cancel a class.

  • Makeups must be scheduled within 5 weeks of the missed class. Makeups not scheduled within this time frame are lost. Please note that you do not accumulate make ups past the 5 weeks. 

  • Makeups are not guaranteed as they are based on availability only.

  • Scheduled make up classes that are missed without notification are lost.

  • Makeups must be made on a different day of their regular attended class.

  • No more than 2 makeups are allowed per billing cycle

Sick Policy

  • Please keep your child home if they show any signs of illness or contagiousness such as fever, coughing, sneezing/runny nose, rashes, warts, or fungal infections. For the health of our other students and our coaches, any child who comes to class showing any signs of the above will be sent home. Normal make up policies apply for these cases.

Safety Guidelines

Enrolling your child in classes is an acknowledgment of the risks involved. All students must have a waiver on file in order to step on the mat.

Students who are late more than 15 minutes (missing the warm up activity and stretching) will be asked to not join class due to safety reasons. This missed class can be used for a future makeup.

Clothing to protect your child:

• Leggings or tight fitting sweat pants that go below the knees (no shorts please) to lessen the friction from the apparatuses.

• A t-shirt with sleeves long enough to cover under the armpits (no cap sleeves or tank tops).

• Leotard or tank top tucked in underneath their t-shirt for any upside down activities.

• No jewelry. If earrings cannot be taken out we will tape your child’s ears with sports tape to protect them from the activities.

• Long hair must be pulled back.

• Students on the mat will be barefoot to avoid slipping on the floor and/or apparatuses. Socks are not allowed as they are slippery.

Lobby:

• Food is allowed, but if you have especially pungent food or any peanuts or other tree nuts, please have your meal on the patio.

• Your child must wear shoes when arriving or leaving the studio. Bare feet in the parking lot is not allowed.

General Guidelines

  • Fly Studios is not responsible for any items left at, lost, or stolen from the studio.

  • Photographs/video of your child is allowed. You must obtain parental consent prior to taking photos or videos of other students in class. If another parent objects to an existing image of their child that you possess, you are responsible for deleting the photo or video.

  • All students dropped off must be promptly picked up once class is dismissed.

CLASS HOURS

LEAVE US A MESSAGE!

Monday

Tuesday

Wednesday

Thursday

Friday 

Saturday

Sunday

4pm - 7:30pm

4pm - 7:30pm

4pm - 8:45pm

4pm - 8:45pm

Member Exclusives / Rehearsals Only

 

9:00am - 11:30am

Private Events

ADDRESS

 

512 North Pacific Coast Highway,

Redondo Beach, CA 90277

Tel: 1.800.257.9498

info@flystudios.com

OFFICE HOURS

For fastest response

please call or text us

1.800.257.9498

M - F between 2pm - 7pm

Monday

Tuesday

Wednesday

Thursday

Friday 

Saturday

Sunday

2pm - 7pm

2pm - 7pm
2pm - 7pm
2pm - 7pm

2pm - 7pm

Closed For Privates

Closed For Privates